Three seconds is roughly the time it takes for us humans to blink our eyes twice. In this short span, your business can either win a potential customer or lose them forever! How so? Let's dive into what today's hyperconnected world demands from businesses — instantaneous service. And doing this humanly is near impossible; enter our savior - Artificial Intelligence.
Nothing can beat the thrill of seeing that ‘new lead’ notification pop up on your screen – unless it’s being followed by the frustration of observing that same lead losse interest due to delayed follow-up. Worse still, you might see said-dissapated interest move over into a competitor's arms who was quick enough to spring into action.
In reality - customers today are used to almost instant gratification and timely assistance thanks to living in a generation blessed (or cursed?) with rapid technological advancements. The bad news: customers have zero tolerance for waiting around; they expect replies right away from businesses they’re looking into!
Fortunately, businesses can now arm themselves with a technology tool that’s efficient, consistent and delivers at light speed - the AI Assistant. Known for their efficiency in multitasking and superhuman response times, these sophisticated AIs are being deployed by savvy companies as their very own 24/7 lead-response saviours.
In an experiment conducted by Harvard Business Review on U.S. firms, it was found that businesses took about 42 hours (on average!) to respond to a lead. That's potentially enough time to run two marathons! On the contrary, leveraging an AI assistant can bring this down to less than three seconds!
An example here is Tells.co's robust intelligent system algorithm – powerful enough to manage multiple texts concurrently while responding almost instantaneously. Such agility not only will keep your customers engaged but makes them feel valued by offering immediate assistance and responses.
While dauntingly fast speeds do land you competitive edge in today’s high-paced market scenario- effectual lead management goes well beyond just ‘instant response’. It functions literally like having another team member without HR overheads - full with skills such as personalized conversation abilities (no robotic replays!), handling mundane tasks (answering FAQ’s), and easy integration into your current workflow system.
Jane owns UrbanChic, a clothing brand. Implementing Tells.co’s AI-powered SMS platform transformed her sales process astronomically! She saw an increase in conversion rates thanks to quick first replies from her virtual retail expert (AI). Leads loved interactive shopping tips delivered rapidly via texts , making them feel attended to and special. She also saved much on overheads as her AI spent nights and holiday seasons diligently texting, requiring not a single coffee break! Suffice it to say - she’s now upping her sales game while simultaneously lending superb customer service experience with Tells.co.
In this age of nanoseconds, where opportunities can be lost in a blink or two, acquiring a smart AI assistant is no longer an option but an undeniable necessity. Where human-driven businesses are fast hitting walls – stay ahead by implementing lightning-fast responses using Artificial Intelligence.
"In business, every second counts - especially when it comes to lead response."