Tells.co Terms of Service

Last Updated: Monday, Jan 01, 2024 11:00 AM (PDT)

Terms of Service

Please note: Message & Data Rates May Apply

Carriers are not liable for delayed or undelivered messages.

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://tells.co website (the "Service") operated by Tells, doing business as Tells.co ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. About Tells.co

Tells.co, a trade name of Tells, provides AI-powered conversational SMS services, enabling businesses to engage with their customers through automated text messaging. Our platform utilizes advanced AI technologies to deliver personalized and interactive SMS experiences, driving customer engagement and satisfaction.

2. TCPA Compliance

This Service is provided in compliance with the Telephone Consumer Protection Act (TCPA). As a user of Tells.co, you are responsible for ensuring that all uses of the Service comply with the TCPA, including obtaining the necessary consents to send messages. You must verify that all content sent through our Service is compliant with the TCPA and other applicable laws.

3. Using the Service

Opt-Out: Reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to 67203 to opt out of all services.

For Help: Reply HELP to 67203 to receive program contact information.

Active Keywords: Tells, HELP, STOP, QUIT, END, CANCEL, UNSUBSCRIBE.

4. Free Trial and Refunds

Tells.co may offer a free trial of our services for a limited period of time. Customers may be required to provide billing information to sign up for the free trial. If you choose not to continue after the trial period, the platform fee will be refunded; however, any consumable resources such as SMS used during the trial will still be charged, as per legal requirements.

Refunds for services are available under certain conditions. While we refund the platform fee upon cancellation, any consumables used, including SMS, will still be charged. This ensures compliance with legal restrictions against offering free SMS services.

5. Liability for Change of Contact Information

If for any reason we are unable to maintain the use of a provided phone number or QR code, Tells.co shall not be liable for any costs associated with reprinting or redistributing materials such as business cards, real estate signs, or advertisements, nor for the replacement costs in digital formats like TV commercials, billboards, and digital ad spots. We recommend considering contingency plans for such scenarios when investing in significant quantities of printed materials or high-cost digital advertising.

6. Intellectual Property

All intellectual property rights related to Tells.co, including trademarks, copyrights, and user-generated content, are owned by Tells. Users may not use our intellectual property without permission.

7. Data Security and Privacy

Tells.co takes data security and privacy seriously. We collect and handle user data in accordance with our Privacy Policy. Users have certain rights regarding their personal data, as outlined in the Privacy Policy.

8. Acceptable Use Policy

Users of Tells.co agree to abide by our Acceptable Use Policy, which prohibits spamming, harassment, illegal activities, and other unauthorized uses of our service.

9. Termination

By You: You may unsubscribe at any time by texting STOP to any inbound message or replying STOP to any message you have received.

By Tells.co: We reserve the right to terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Limitation of Liability

Tells.co shall not be liable for any damages arising from the use or inability to use our service, including indirect, consequential, or punitive damages.

11. Disclaimer of Warranties

Tells.co makes no warranties regarding the accuracy, reliability, or availability of our service. We provide the service "as is" without any guarantees.

12. Indemnification

Users agree to indemnify and hold Tells harmless from any claims or damages arising from their use of the service or violation of the Terms.

13. Jurisdiction and Governing Law

These Terms shall be governed by and construed in accordance with the laws of Wyoming, United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Wyoming.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. Supported Carriers

Tells.co is available on the following carriers: AT&T, Sprint, T-Mobile, Verizon Wireless, and many others. Full list of supported carriers includes: All West Communications, ACS Wireless, Appalachian Wireless, AWCC, Bluegrass Cellular, Boost, Carolina West Wireless, Cellcom, Cellular South (C-Spire), Chariton Valley Wireless, Chat Mobility, Cincinnati Bell, Copper Valley, Cox Wireless, Cricket, CTC Telecom, DTC Wireless, Duet IP, Eagle Telephone System, ECIT, Element Mobile (Flat Wireless), Epic Touch, Farmers Mutual Telephone, GCI Communications, Gold Star Communications, Golden State, Google Voice, Illinois Valley Cellular, Immix Wireless (Keystone), Inland Cellular, iWireless (Iowa Wireless), Manti Tel, Metro PCS, Mobi PCS, Mobile Nation SI Wireless, Mosaic, MTA, MTPCS Cellular One, Nex-Tech, nTelos, NW Missouri Cellular, Nucla-Naturita Tel, Peoples Wireless, Pine Cellular, Pioneer Cellular, Plateau Telecomm, PTCI, South Central Utah, SouthernLINC Wireless, SRT Wireless, Syringa Wireless, Thumb Cellular, UBET, United Wireless, US Cellular, Viaero Wireless, Virgin Mobile, West Central Cellular.

16. Contact Us

If you have any questions about these Terms, please contact us at support@tells.co.