The Art and Artificial Intelligence of Winning Customers Back

Picture this — you're operating a thriving business that's doing great at attracting fresh leads... but what about your former patrons? Maybe they drifted away or found another product. Sounds like it's time to drop them an engaging line 🎣, wouldn’t you say so?) Yes indeed! Welcome to the smart world of reconnecting with previous customers through SMS marketing.

Meet the A.I in 'Hi'

Pioneering leaders in high-performance messaging services like Tells.co have revolutionised customer reconnection game by leveraging artificial intelligence (AI)! Picture having your very own AI assistant on 24/7 standby - ready to send crafted messages that will ignite interest amongst past clientele and might have them coming back for more!

The Recipe For Success? Building Authenticity via Screen.

To conduct successful customer win-back operations (WBOs), there are several key factors involved; effective timing, personalised correspondence, value proposition clarity… But most importantly-authenticity 👍 ! Consistency is an effective ingredient in the recipe too.

Timing - The Clock's Always Ticking

In this context, timing refers to AI systems’ ability to determine prime moments for reaching out to former clients. Why not let algorithms save you time and effort by deploying reconnection texts at peak engagement times instead of manually sending these messages? Work smarter, not harder!

Real-World Examples: Remember Me?

Let's consider Jake’s Gym 🏋️‍♀️ as a case example. They deployed Tells.co SMS platform in order to renew their old client base by incorporating personalized messaging into their campaign strategy – 'Hi Jane! Long time no Zumba. We’ve missed you!' Or an e-commerce site like Amy's Apparels 👗 ,'Hey Sara, your wishlist misses you! Come have another look?' By turning impersonal texts into friendly invites, businesses can build rapport & encourage past clients to reconsider services they once stopped using.

Your Bot Just Got Personal

The availability of data on customer purchasing or interaction patterns is what makes personalisation potential reality! Using that information allows AI bots from platforms like Tells.co will create individualized follow up messages that hit just the right tone: inviting without being pushy . Now that’s smart 😎 !