Rekindling Customer Relationships: A Text Away!

In today's hustle culture, everyone is vying for attention – brands included. 🚦 Amid the constant advertising noise, businesses are finding it increasingly challenging to regain their lost customers' attention, let alone convert them.

If you're nodding in agreement 😄 , we have some good news for you – It doesn't have to be that way! Here's why:

A Short Message Service (SMS) To The Rescue!

SMS Marketing: Old technology? Maybe. Effective marketing tool? Absolutely! ✔️ With open rates of almost 98%, compared to email-open rates of just 20%-30%, SMS campaigns have become the go-to tactic for many growth-minded businesses across different sectors.

However, there's more than meets the eye when it comes to efficient and successful SMS campaigns - especially those aimed at reviving dormant customers.

Fine-tune Your Approach Using Tells.co

Tells.co serves as your personal CRM-buddy 🤝 . Our platform uses AI-powered technology to enhance your marketing efforts by injecting a human-like feel to your text messages, making them warm and personal.

Take it from our clients who have sent out over 5 billion messages using Tells.co. The results speak louder than words as businesses reestablish meaningful connections with customers that seemed lost forever.

A Real-world Example: Auto Insurance Companies

Let’s take the example of auto insurance companies (a major market player for us). Initially, their extensive campaigns via traditional methods were struggling to make any substantial moves in customer engagement and reactivation after the initial purchase period had ended. But once they switched gears 🚗 and moved with Tells.co AI-powered SMS solutions – Things changed!

A significant segment of their idle customers started interacting again! This shift was primarily driven by personalized follow-up text messages that conveyed empathy, understood past interactions, and offered value through a quick & handy medium - All thanks to the AI assistant of Tells.co.

Your Action Plan

Are you ready to wake up your old customers? Let's get rolling! Begin with key messaging that addresses pain points or highlights benefits experienced by similar personas in their cohort. Remember that one size doesn’t fit all — segmentation is crucial here 🔑 . Build individual micro-campaigns for each segment, generate targeted texts using Tells.co’s AI assistant ✨ , set triggers based on user interaction/timeline/specific days ↔️ , then sit back & watch as these simple yet spontaneous engagements work wonders.