Tells.co Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy describes how Tells ("Tells.co", "we", "us" or "our") collects, uses, and shares personal information. It applies to personal information collected when you access or use our website at www.Tells.co and related online services (collectively, the "Services").

By using our Services, you acknowledge you have read and understood this Privacy Policy. We may modify this Privacy Policy from time to time, so please check back regularly to stay informed. Your continued use of the Services after changes constitute your consent to the updated Privacy Policy.

Information We Collect

We collect information you provide directly to us, information from third party sources, and information collected automatically through your use of the Services.

Information You Provide to Us:

• Account registration information, such as name, email, password
• Transactions and payment details
• User contributions, such as messages, posts, comments, images
• Survey responses
• Records of your contact with us, such as customer support requests

Information Collected Automatically:

• Device information, such as device type, OS, unique identifiers
• Log information, such as IP address, browser type, pages visited
• Location information, based on IP address or device settings
• Usage data regarding your interactions with the Services
• Cookies and similar tracking technologies (see "Cookies" section below)

Information from Third Party Sources:

• Social media account information, if you connect your account
• Advertising partners may share information for ad measurement
• Publicly available sources
• Business partners who offer co-branded services or assist in marketing

Use of Personal Information

We use the personal information we collect to:

• Provide, maintain and improve the Services
• Process transactions and send related information
• Personalize the Services and provide content and ads tailored to you
• Send you technical notices, updates, security alerts, support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities related to the Services
• Detect, investigate and prevent fraudulent transactions and illegal activities
• Comply with legal requirements and protect our legal rights
• Verify your identity and prevent fraud or unauthorized activity
• Communicate with you about products, services, offers, promotions, and events
• Enable you to communicate with other users
• Conduct internal research and development
• Other purposes with your consent

Sharing of Information

We may share your personal information as follows:

• With vendors, consultants and others who need access to perform services
• In response to legal process or government requests, as required by law
• If we believe disclosure is needed to prevent harm or illegal activity
• In connection with or during negotiation of any business transaction
• With your consent or at your direction
• In aggregated or de-identified form, which cannot reasonably identify you

We do not sell your personal information to third parties. We may allow certain third parties (such as advertising partners) to collect your personal information for purposes of serving interest-based advertising.

Your Choices

Account Information:

You may update or correct your account information or delete your account at any time through your account settings. Be aware that deleted information may persist in backup copies for a reasonable time.

Cookies:

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but this may affect certain features of the Services. For more information, see our Cookie Policy.

Communications:

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may not opt out of service-related communications.

Do Not Track Signals:

Our Services do not respond to browser do-not-track signals at this time.

Data Rights

GDPR Rights (EU Residents):

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal information
• The right to rectification of inaccurate personal information
• The right to erasure of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to lodge a complaint with a supervisory authority

You can make such requests by contacting us as described below. We may request specific information to help us confirm your identity and process your request.

CCPA Rights (California Residents):

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

You can make such requests by contacting us as described below. We may request specific information to help us confirm your identity and process your request.

Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us.

Data Security

We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no Internet transmission is completely secure, so we cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account details.

Data Retention

We store personal information for as long as needed to provide the Services and for our legitimate business purposes, unless a longer retention period is required by law.

International Data Transfers

We are based in the United States and process and store information in the U.S. and other countries. By using the Services, you consent to the transfer of your information for processing globally.

For EU residents, we comply with the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.

Third Party Sites and Services

The Services may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third party sites.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date. If we make material changes, we will notify you as required by law. By continuing to access or use the Services after changes become effective, you agree to be bound by the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tells.co
Email: support@tells.co