Most businesses lose revenue before the first human conversation even happens
Not chatbots. Not canned responses. Conversational AI that understands context, adapts tone, and takes action.
Natural language understanding that handles typos, slang, multi-part questions, and changes of topic mid-conversation. Trained on billions of real SMS and voice interactions.
AI analyzes response speed, question depth, objection type, and conversation signals to score leads in real-time. Hot leads route to humans immediately. Tire-kickers get nurtured.
Direct integration with Calendly, HubSpot, Salesforce, and custom APIs. AI handles timezone math, reschedules, double-booking prevention, and confirmation reminders.
Start the conversation via SMS, continue on a phone call, hand off to your team with full context. One unified thread. Zero information loss.
TCPA consent verification, opt-out handling, call recording disclosures, and carrier compliance guardrails baked into every interaction. Tells manages the legal minefield so you don't have to.
Upload your product docs, pricing sheets, FAQ database, and CRM records. AI agents pull real-time inventory, check eligibility, quote pricing, and cite sources.
Real conversation patterns from production Tells deployments
Pre-trained on vertical-specific conversation patterns, compliance requirements, and objection libraries
ACA, Medicare, life, P&C. Handles underwriting questions, subsidy eligibility, and agent handoff protocols.
Refi, HELOC, personal loans. Credit pre-qual, rate quotes, and soft pull coordination.
HVAC, plumbing, roofing, solar. Emergency dispatch, photo estimates, and same-day booking.
New, used, trade-ins, service appointments. VIN lookups, payment calculators, test drive scheduling.
Buyer leads, listing inquiries, showing requests. MLS integration, mortgage pre-approval, open house RSVPs.
Patient reminders, appointment booking, prescription refills, intake forms. HIPAA-aware messaging with verified sender for clinic identity.
Order updates, abandoned cart recovery, post-purchase support, review requests, return processing. Drives repeat purchases and lower CAC.
Maintenance requests, tour bookings, lease renewals, rent reminders, resident communication. 24/7 tenant response without on-call staff.
Shipment status, delivery scheduling, address confirmation, driver coordination, exception handling. Cuts inbound call volume by half.
Booking confirmations, check-in reminders, concierge requests, cancellation handling, loyalty enrollment. Available across timezones, in any language.
Account inquiries, fraud alerts, payment reminders, application status, KYC document collection. Compliant messaging with verified sender.
Trial activation, onboarding nudges, demo booking, renewal outreach, support escalation. Pairs with your CRM for full-funnel automation.
Aggregated performance data from Tells customers (anonymized)
TCPA, carrier regulations, and enterprise security handled by default
Consent verification, opt-out automation, call recording disclosures, and DNC list management. Every AI interaction is logged and audit-ready.
Direct carrier relationships, A2P 10DLC registration, and dynamic sender reputation management. No third-party aggregators. Tells IS the platform.
Enterprise-grade data encryption, role-based access controls, and PHI handling capabilities for healthcare and financial services customers.
Rich media SMS with verified sender badges, carousels, and in-message buttons. iOS + Android.
Personalized video messages at scale. AI-generated avatars that look and sound like your team.
Combine RCS rich messaging with embedded video. Verified sender + multimedia in one thread.
Tells AI agents work 24/7, handle SMS and voice simultaneously, stay TCPA compliant, and hand off to your team with full context. No ramp time. No sick days. No missed opportunities.
Tells AI agents respond to inbound SMS in under 3 seconds. Voice agents pick up on the first ring. Response time is one of the most predictive factors for lead conversion: leads contacted within 60 seconds convert at roughly 7 times the rate of leads contacted at 5 minutes.
Yes. Every Tells AI agent honors STOP, HELP, and opt-out keywords automatically. The platform enforces TCPA-compliant opt-in language, time-of-day restrictions, and per-state rules. Compliance posture is reviewed by our internal compliance team before any campaign goes live.
Yes. You can configure hand-off triggers such as specific intents (booking confirmation, complaint escalation, high-value lead), specific keywords, or after a set number of turns. The AI agent transfers the conversation context to your human agent via your CRM or directly to a configured phone or email queue.
Pricing varies by volume tier, message type, and feature set. AI agents are priced per minute (voice) and per conversation turn (SMS). Most customers see total cost reduction of 60 to 80 percent versus running a human-only call center. Call 1-844-933-3555 for a custom quote.
Tells AI agents support English by default. Spanish, French, and Portuguese are available on request. Additional languages can be added with custom training.
The AI is trained to recognize when a question falls outside its scope and either hands off to a human, asks a clarifying question, or politely declines to answer. The default behavior is conservative: when in doubt, hand off rather than guess.
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